Surrey businesswoman swaps her culinary skills for a duster

Franchise Owners Jan 25 2020
By Elliott Boyden

With over nine years of experience in the hospitality sector, Surrey based Natalie Stevens has swapped her life of catering for an eco-friendly professional housekeeping franchise business, Bright & Beautiful®, covering Guildford and its surrounds.

Raised in Surrey, Natalie has taken over the reins of the Guildford franchise, with an existing team of eight professional housekeepers and a Quality Training Supervisor, all of whom have been carefully selected, referenced and DBS checked and work in teams to ensure reliability and client peace of mind.

The business will continue to deliver a bespoke and tailored service that offers cleaning, tidying, laundry and ironing to the highest standards of service and security and only use eco-friendly products and equipment to ensure they protect the health of their clients, their children and the team.

Having spent the last few years juggling work, home and family life, Natalie knew she wanted a career change and a fresh challenge that would give her greater control over her own schedule and workload, whilst being able to transfer her organisational and communication skills into the day to day running of her new business.

Natalie chose to go down the franchising route and made an investment in a sector with a brand which was well-established, growing fast and recession proof.  Bright & Beautiful was the perfect fit, particularly as it was part of larger network of over 65 nationwide franchisees, and the largest franchisor of home service brands, Neighbourly, which she could tap into for advice, guidance and support.

Natalie said: “Having worked in the hotel and catering sector for almost a decade, I was keen to experience a completely different industry and fulfil my lifelong ambition of running my own business.  Having researched opportunities to purchase a business, I found the Bright & Beautiful franchise and immediately knew that I wanted to be part of this family and help make a difference to people’s lives.

“Bright & Beautiful not only provides me with the freedom to run my own business, but also with the structures and economies of scale you only experience from being part of a far larger organisation.  The brand also has a strong ethical ethos and Code of Values, which I fully resonate with, and will be key to the success and growth of my business.  I’m really excited to get stuck in, provide local employment and deliver a premium housekeeping service that’s at the heart of the community.”

Covering Guildford, Bright & Beautiful also covers Godalming, Cranleigh, Haslemere, West Clandon, Bramley, Shalford, Worplesdon, Albury, Wormley and surrounding areas. It is part of a national network of over 65 franchisees building their own local business, creating 800 jobs and delivering more than 10,000 home cleans per month.

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