Benefit from Comprehensive Business Training and Dedicated Franchise Support

At Neighbourly, our franchisees are our top priority. It’s crucial to us that each franchise owner has all of the tools they need for success. Every aspect of our franchise training and support package has been built to progress you and your business from your first day as a franchisee.

Training for Success

When you succeed, so do we, therefore it is mutually beneficial for us to provide you with a thorough training programme which ensures you are fully prepared.

Initial Training

Each new Neighbourly franchise owner starts their journey with an intensive initial training programme. Conducted at our head offices in Banbury & Cheadle Hulme, you will be equipped with the tools to grow a successful franchise business from day one.

Benefit from in-depth training on our best practice systems and business softwares, alongside innovative marketing insights and an extensive catalogue of operational expertise.

Ongoing Development

At Neighbourly, we are committed to keeping you and your business at the forefront of your industry through ongoing training and business development. We regularly develop our business offering to clients and ensure that you are fully trained every step of the way.

As a Neighbourly franchisee, you will be invited to regular regional meetings to discuss common challenges and successes with your fellow franchisees.

Neighbourly Reunion

In addition to this, you are encouraged to join us at our EU and International Neighbourly ‘Reunion’ and annual event in which all Neighbourly associates and franchise owners get together to celebrate our progress and learn new business practices. Not forgetting the fun that we have in the process.


A Dedicated Team of Experts Driving Your Business Forward

Neighbourly franchise owners have a wealth of expertise and experience at their disposal. Our head office team is on hand to provide essential advice and support in your time of need.


The Neighbourly marketing team works hard to achieve maximum exposure for each of our five brands. They also work with franchise owners to progress campaigns within their local area, including digital and press exposure. The team Includes:


  • National Marketing Manager
  • Dedicated Local Specialist
  • In-House Graphic Designer
  • Local PR Specialist


Count our Operations Team as the extra employee within your business, working with you throughout your franchise tenure. Our Franchise Consultants contact Neighbourly franchise owners on a weekly basis to ensure consistent performance and steady growth. They support you in everything from business planning to recruitment, as well as providing technical advice and sales and marketing support.


We recognise that larger local contracts can help take your business to the next level. Our Tendering Team supports you in winning this business by working with you to create the right offer in the most professional manner.

National Accounts

The majority of our Neighbourly franchise brands have centrally managed corporate accounts that provide additional jobs to franchise owners at no extra cost. The team manages existing relationships between the franchisor and the client whilst sourcing additional accounts that will benefit our network. The team includes;

National Accounts Manager
Internal Customer Services Representative
Partner Relationships Manager
National Accounts Administration Executives
Yasser Yusean, Drain Doctor Leicester
“The support is great especially with the regional meetings as there is always something new to learn. It’s also great to have a get together with other Drain Doctor franchisees as there is so much to learn talking to one another.”

Yasser began his Drain Doctor journey as a plumbing apprentice but recognised the franchise business as an opportunity for the future.